Want a custom rate pricing ?

Custom

Best option for high volumes
& specific needs

AI chatbot trained on your catalog

cart recovery

customizable bubble

custom number and branding

custom campaigns

custom, lowest conversation rates¹

dedicated success manager

Schedule a demo with our team so we can show you
how CoCo can make more sales for your brand

CoCo AI WhatsApp conversation fees

Refer this table to view country-wise new conversation pricing.

Fees below include both WhatsApp and AI tokens. There are no additional fees.
Contact Sales for Custom Rates.

Marketing conversations relate to your business, products, or services.
These include offers and promos, related product suggestions, abandoned cart messages,
or any conversation that doesn’t qualify as authentication or utility.

Service conversations are initiated by users; these are typically about resolving customer enquiries.
Businesses can respond within the 24-hour customer service window.

The Light plan does not include cart recovery or icebreakers; therefore, marketing messages are not utilized.

For the Custom plan, please contact us to obtain pricing information for messages based on the volume of your store.

Market	Currency	Light Plan		Starter Plan		Pro Plan
Market	Currency	Marketing	Service	Marketing	Service	Marketing	Service
Argentina	€	0,1024	0,0522	0,09216	0,04698	0,08192	0,04176
Brazil	€	0,1036	0,0496	0,09324	0,04464	0,08288	0,03968
Chile	€	0,1472	0,0756	0,13248	0,0768	0,11776	0,06016
Colombia	€	0,0208	0,01	0,01872	0,009	0,01664	0,0064
Egypt	€	0,1778	0,1066	0,16002	0,09594	0,14224	0,08588
France	€	0,2372	0,1424	0,21348	0,12132	0,18796	0,11314
Germany	€	0,2262	0,1358	0,20358	0,12222	0,18096	0,1084
India	€	0,0166	0,0066	0,01494	0,00594	0,01328	0,00528
Indonesia	€	0,0682	0,0314	0,06138	0,02826	0,05456	0,02512
Israel	€	0,0584	0,0298	0,05256	0,02682	0,04672	0,02384
Italy	€	0,1144	0,0638	0,10296	0,05742	0,09152	0,05104
Malaysia	€	0,1424	0,0364	0,12816	0,03276	0,11392	0,02912
Mexico	€	0,0722	0,0174	0,06498	0,01566	0,05776	0,01392
Netherlands	€	0,2646	0,1476	0,23814	0,13284	0,21168	0,11808
Nigeria	€	0,0856	0,0514	0,07704	0,04626	0,06848	0,04192
Pakistan	€	0,0784	0,0236	0,07056	0,02124	0,06272	0,01888
Peru	€	0,1164	0,0298	0,10776	0,02862	0,09312	0,02328
Russia	€	0,1328	0,0658	0,11952	0,05922	0,10624	0,05264
Saudi Arabia	€	0,0672	0,0322	0,06048	0,02898	0,05376	0,02576
South Africa	€	0,0628	0,0278	0,05652	0,02502	0,0504	0,02224
Spain	€	0,1018	0,061	0,09162	0,0549	0,08144	0,04848
Turkey	€	0,018	0,005	0,0162	0,0045	0,0144	0,004
United Arab Emirates	€	0,0564	0,0314	0,05076	0,02826	0,04512	0,02512
United Kingdom	€	0,1168	0,0642	0,10512	0,05778	0,09344	0,05136
North America	€	0,0416	0,0462	0,0378	0,08208	0,03312	0,03576
Rest of Africa	€	0,0372	0,06	0,03348	0,054	0,02976	0,0512
Rest of Asia Pacific	€	0,1212	0,037	0,10908	0,0333	0,09696	0,0296
Rest of Central & Eastern Europe	€	0,1442	0,0364	0,12816	0,03726	0,11392	0,03312
Rest of Latin America	€	0,1224	0,0702	0,11016	0,06318	0,09792	0,05616
Rest of Middle East	€	0,0564	0,0362	0,05076	0,03528	0,04512	0,02968
Rest of Western Europe	€	0,098	0,0658	0,0882	0,05922	0,0744	0,05264
Other	€	0,1	0,024	0,09	0,0216	0,08	0,0192