Subscription Agent

Subscribers manage everything in chat.

Skip, swap, pause, change frequency, add a product. Works with Recharge, Skio and Loop.

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If you don't see 10x ROI in your first 30 days, you get your money back.

70 to 80%
Churn requests deflectedMeasured across early CoCo accounts.
Swap, update, skip
Updating is easier than churning
7 to 20%
Monthly churn brands reported before CoCo
Churn calculator

What is a lower churn rate worth?

Open the full calculator
Target churn rate8%
Lifetime revenue per subscriber today$400
At the target rate$500
Lifetime revenue is the average lifespan (1 divided by monthly churn) times the monthly price.
How it works

Three steps.

01Connect your subscription app.Recharge, Skio or Loop. One authorization.
02Choose what the agent may do.Skip, swap, pause, frequency, add a product. Cancel-and-save and order reminders are switches, off until you turn them on.
03Set your save.A gift, a discount, or a frequency change. Your call. Three brands told us gifts beat discounts.

What's in it.

Skip the next order
Swap a product
Pause
Change frequency
Add a product to the next box
Reactivate a cancelled subscription
Cancel-and-save, optional, with your offer
Order reminders, optional
Failed-payment recovery
Real cancel reasons from the conversation, not a survey checkbox
Hands off to Gorgias when a human should take it
Works in 96 languages

The customer-facing name is yours to choose. Most brands don't call it a subscription agent.

Keep going
FlowsThe cart comes back. In the chat.Sales & Support AgentEvery message answered. 96 languages.

See it on your subscribers in 30 minutes.

Book a demo

If you don't see 10x ROI in your first 30 days, you get your money back.

Book a demo