Sales & Support Agent

Every message answered. 96 languages.

Trained on your catalog and your voice. Recommends, answers, closes. Hands off when it should.

If you don't see 10x ROI in your first 30 days, you get your money back.

96

Languages, auto-detectedFrom the customer's number, browser or first message

9x

ROI for a cosmetics brand using the agent as a beauty advisorRead the case study

24/7

Answers, without your team in the loop

How it works

Three steps.

01Trained on your catalog.Products, variants, shipping, policies. Read from Shopify, kept in sync.

02Tuned to your voice.Formal or informal, emoji or none, what it must never say. You write the instructions.

03Escalates to your team.Keywords, topics or customer types that always go to a human. Order-status replies can stay template-only.

Product answers and recommendations

Buy Now inside the chat

Language auto-detection, 96 languages

Tone and persona controls

Escalation rules by keyword, topic or customer

Template-only mode for order status

Handoff to Gorgias with the chat history attached

Replies to every campaign and flow message

Product exclusions and priority lists

Excludes customers in an open conversation from sends

Keep going

If you don't see 10x ROI in your first 30 days, you get your money back.